Privacy Policy for R.P.H Group – Renewable, Plumbing & Heating Solutions

Last updated: 27th March 2025

1. Introduction

R.P.H Group (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage with our services.

2. Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Information

We use different methods to collect data from and about you, including:​

  • Direct Interactions: You may provide personal data when filling in forms, corresponding with us by post, phone, email, or otherwise.
  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.​

4. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: Processing your requests and delivering our services.​
  • To Manage Our Relationship: Notifying you about changes to our terms or privacy policy, asking you to leave a review or take a survey.
  • To Improve Our Website: Ensuring content is presented effectively for you and your device.
  • For Marketing Purposes: Providing you with information about goods or services we feel may interest you.

5. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy:

  • Service Providers: Third parties who perform services on our behalf.​
  • Legal Obligations: When we are required to comply with a legal obligation.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct, or delete your personal data.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

R.P.H Group – Renewable, Plumbing & Heating Solutions

For questions regarding this privacy policy or our privacy practices, please contact us at:

R.P.H Group – Renewable, Plumbing & Heating Solutions

enquiries@rph-group.co.uk

07939052912